An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

We offer a 30-day money-back guarantee on all our products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The product must be in its original condition with all accessories and packaging. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

All SoundWave products come with a 2-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use. Premium models include an extended 3-year warranty. The warranty does not cover damage from accidents, misuse, or unauthorized modifications. For full warranty details, please refer to the warranty card included with your product or visit our warranty page on our website.

Setting up your SoundWave product is simple. For wireless devices, turn on Bluetooth on your smartphone or computer, then press and hold the pairing button on your SoundWave device until the indicator light flashes. Select your device from the Bluetooth menu on your phone or computer. For wired products, simply connect using the appropriate cable. For detailed instructions specific to your model, please refer to the user manual or visit our support page.

The SoundWave app is available for free download on both iOS and Android devices. You can find it in the Apple App Store for iOS devices or Google Play Store for Android devices. Simply search for "SoundWave Audio" and look for our official logo. The app allows you to customize settings, update firmware, access EQ presets, and unlock additional features for your SoundWave products.

Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary depending on the destination. Please note that customers are responsible for any import duties, taxes, and customs fees that may apply in their country. These charges are not included in the purchase price or shipping cost. For specific shipping information to your country, please check our shipping page or contact our customer service team.

Once your order ships, you'll receive a confirmation email with a tracking number and link. You can use this tracking number to monitor your shipment's progress on the carrier's website. Alternatively, you can log in to your SoundWave account and view your order status and tracking information in the "Order History" section. If you haven't received a tracking number within 2 business days of your order confirmation, please contact our customer support team.